Refund policy

At DrFoams, we are committed to delivering products of the highest quality.

• 7-Day Window: Returns and exchanges are accepted within 7 days of purchase. No requests will be processed after this timeframe.

• Condition: Items must be unused and in their original packaging.

• Damaged Goods: Report damaged parcels immediately via our helpline, email, or social media.

• Verification: You must provide your order number and keep the original receipt and security flyer intact to process a claim.

• Resolution: Verified damaged claims will receive a full refund or a free replacement.